Terms of Service
Last updated: October 2023
Last updated: October 2023
These Terms of Service govern your access to and use of the Nova10 platform, which is owned and operated by SAVR Technologies. By accessing or using the platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the service immediately. You are responsible for ensuring that your use of the platform complies with all applicable laws and regulations.
You may use the platform only for lawful purposes and in accordance with these Terms. You are responsible for all content you create, upload, or publish through the service, including content posted to connected third-party platforms. You agree not to use the service to distribute unlawful, harmful, fraudulent, or infringing content or to interfere with the operation or security of the platform.
You are responsible for maintaining the security of your account credentials and any connected third-party accounts. By connecting services such as Facebook, Instagram, TikTok, LinkedIn, or X, you authorize the platform to perform actions you explicitly request, including creating, scheduling, and publishing content on your behalf. You may revoke these permissions at any time through your account settings or the respective third-party provider.
Customers who satisfy the conditions described below may be eligible for a refund, which will be provided in accordance with these Terms where the applicable requirements are met. To request a refund, you must contact our support team and provide your purchase details together with the reason for your request. If you are purchasing as a consumer, you may have a legal right to cancel your purchase within 14 days of the completion of your transaction without providing a reason, provided that you have not accessed, activated, downloaded, streamed, or otherwise begun using the Service or any digital content provided through it. The cancellation period expires 14 days after the day following completion of the transaction. This statutory right to cancel does not apply if you have already accessed, activated, downloaded, streamed, or otherwise begun using the Service or have otherwise received the benefit of the Service before the end of the 14-day cancellation period. By beginning to use the Service, you acknowledge that your statutory cancellation right, where permitted by applicable law, may no longer apply. To exercise your cancellation rights or request a refund, you must notify either us or Paddle, our authorized payment provider, by making a clear and unambiguous statement of your decision. For the fastest processing, please contact our support team through our designated support channel and include your purchase details, the email address used for the purchase, and the reason for your cancellation or refund request. We will acknowledge receipt of your cancellation request without undue delay. Where a refund is approved, it will be processed through Paddle using the original payment method, subject to Paddle's payment processing procedures and applicable legal requirements, and processing times may vary depending on your payment provider or financial institution. Nothing in this section limits or excludes any mandatory consumer rights that cannot be waived or excluded under applicable law.